General
What colour temperatures can I set Illuminates Light Bar to?
Illuminates light bar can be adjusted between a warm 2,800K and a more neutral 6,500K. Using the remote control, you can dial into your preferred temperature between these values, while by tapping the Colour Temperature button on the lightbar itself, you can quickly switch between three presets: 1. 2,800K (Warm) 2. 4,500K (Balanced) 3. 6,500K (Neutral)
Illuminate is Designed for Edge. Does it still work with other monitors?
Absolutely. Illuminate can be used with any monitor that is between 8-30mm thick at the top and has an available USB-A or USB-C port that can supply 5V (5V/1A) of power and supports USB 2.0 (or newer) data transfer.
Can I use Illuminate with USB-A ports, or just USB-C?
Illuminate can be used with either a USB-A or USB-C port, as long as it supports 5V (5V/1A) of power and USB 2.0 (or newer) data transfer.
We recommend consulting the products user manual, or the manufacturers website to make sure your port supports Illuminate before purchase.
Illuminate does not include a USB-C to USB-A cable, but is compatible with USB-C to USB-A adapters (such as theUltra USB-A to USB-C Mini Adapter) or any USB-C to USB-A cables.
Does the webcam with work Microsoft Teams/Slack/Zoom?
Illuminates webcam is compatible with all programs that work with standard laptop or USB-C webcams, including all popular video conference platforms.
Installation
How do I attach the light bar to my monitor and turn it on?
1. Open the Light Bars clamp to allow for fitment over your monitor.
2. Position Illuminates Support Feet at the front of your screen and fold the Clamp towards the monitor until the Light Bar is stable. Illuminate supports screens 8-30mm thick.
3. Connect the Light Bars USB-C Port to your monitors USB accessory ports (with at least 5W power output) or your laptop.
4. Tap the Power Button to switch the light on or off.
How do I adjust the lights colour temperature?
1. To adjust the brightness, tap and hold the Power/Brightness Button.
2. To change the colour temperature of the light, tap the Colour Temperature Button.
3. Press to adjust colour temperate between fixed levels 2800k - 4500k - 6500k.
4. Press & hold to ramp colour temperature up/down.
How do I use the remote control?
1. Connect the Remote Dials USB-C Input to a USB power source to charge it.
2. Tap and hold the Power Button and Mode Button for a second to turn the dial on. The dial will automatically go into standby after 20 seconds of inactivity.
3. Tap the Power Button again to switch the Light Bar on or off.
4. Move your finger across the Adjustment Bar to adjust the Brightness.
5. Tap the Mode Button to switch the dial between colour mode and brightness mode. The Adjustment Bar will now change the LED Light from Cool to Warm.
How do I set up Illuminates webcam?
1. Once connected to your computer via USB, Illuminates webcam should be automatically available in any application that requires it.
2. Illuminate will auto focus on objects within 30cm-3m of the webcam.
3. For privacy, place the Magnetic Privacy Cover on top of the webcam when not in use.
4. The camera status LED will illuminate when the camera is currently in use.
Troubleshooting
My webcam looks blurry, with a blue tint!
If Illuminates webcam looks blurry, or seems to have a blue tint to it, you may not have removed the protective film. Check your webcam there should be a little tab you can pull off. If there isnt a tab, look closely at the camera and try rubbing one of the sides to see if theres still a plastic film sometimes the pull tab can get stuck inside the camera itself.
If youre sure theres no film and your camera remains either blurry or blue-tinted, please get in touch with our support team:[email protected]
My light bar is turning off at maximum brightness!
If Illuminate is turning off when it hits max brightness, this indicates Illuminate is not receiving enough power.
Ensure the port can supply at least 5W of power not all laptop or computer monitor ports support this. We recommend consulting the products user manual, or the manufacturers website.
My webcam isnt working!
If Illuminates webcam Alogic Illuminate Webcam does not appear in the list of connected cameras, ensure the USB port youve connected Illuminate to supports USB 2 data.
We recommend consulting the products user manual, or the manufacturers website to double check the ports support USB 2.0 data transfer.
The remote control isnt responding!
If your remote dial is unresponsive, tap and hold both buttons on the remote for a second to wake it up out of standby mode.
If the remote still doesnt respond, try leaving it to charge for an hour. If this does work, please contact[email protected]and well help you get things sorted.
